Shopping Guide

Payment
We accept the following payment methods: AmazonPay, PayPal, and credit card.
The types of credit cards accepted are: JCB, VISA, MasterCard, and American Express.

Shipping Charges
For international orders, a flat shipping fee of 3,000 yen applies regardless of the destination or the number of items ordered.

Delivery
At BLUMON, we do not provide additional packaging. Instead, we place the product and a paper containing product information in a bag for shipping.
By minimizing packaging efforts, we aim to offer high-quality products at the best possible prices. We appreciate your understanding on this matter.
We will notify you via email once your order is ready for shipment.

Out of Stock Items
In rare instances, due to system time lag, the product you ordered may be out of stock. In such cases, we kindly ask for your understanding.

Returns and Exchanges
Please contact us within one week of receiving the product.
Once the product is prepared for shipment, we cannot accept cancellations or changes.
Upon receiving your order, please promptly open the package and check the condition of the product.
For materials, if the product is incorrectly shipped, or if it is defective or damaged due to reasons within our responsibility, please contact us within one week of receipt.
Due to the nature of our products, we kindly ask that you refrain from returning items after they have been tried on.
For incorrectly shipped products or defective or damaged products due to reasons within our responsibility, we will handle returns on a cash-on-delivery basis.
Please note that for returns due to customer preference, you will be responsible for the shipping costs.
When placing your order, please check carefully to ensure accuracy.